1. Booking Process and Payments
- All flight bookings require full payment at the time of reservation
- Accepted payment methods: Credit cards, bank transfers, and cash payments at our offices
- All prices are quoted in Euros (€)
- A booking confirmation will be sent via email after successful payment
- All passenger details must match the passport exactly
2. Documentation Requirements
Required Documents for Travel:
- Valid passport (minimum 6 months validity from return date)
- Valid visa (where applicable)
- Travel insurance (recommended)
- All required travel documents are the passenger’s responsibility
3. Cancellation and Refund Policy
Cancellation Fees:
- More than 30 days before departure: 10% of ticket price
- 15-29 days before departure: 25% of ticket price
- 7-14 days before departure: 50% of ticket price
- Less than 7 days before departure: 75% of ticket price
- No-show: 100% of ticket price
Refund Processing:
- Refund requests must be submitted in writing
- Processing time: 4-6 weeks
- Refund amount subject to airline policies
- Administrative fees may apply
4. Flight Changes
Modification Fees:
- Name corrections: Subject to airline policy
- Date changes: Subject to airline policy and fare difference
- Route changes: Subject to availability and fare difference
- All changes must be requested in writing
- Change fees vary by airline and fare type
5. Baggage Policy
- Baggage allowance varies by airline and class of travel
- Excess baggage charges apply as per airline policy
- Special baggage requirements must be arranged in advance
6. Special Requirements
- Special meal requests must be made at least 48 hours before departure
- Medical assistance requirements must be notified at time of booking
- Wheelchair assistance must be requested in advance
7. Charter Flight Specific Conditions
- Full payment required at time of charter booking
- Specific cancellation terms apply for charter flights
- Schedule changes may occur due to operational requirements
- Minimum passenger requirements may apply
8. Liability
- We act as an agent for airlines and service providers
- Flight schedules and timings are subject to change
- Not liable for schedule changes, delays, or cancellations by airlines
- Travel insurance is strongly recommended
9. Price Guarantee
- Prices quoted are valid at time of booking
- Airline taxes and surcharges may change
- Fare differences may apply for any changes
- All prices include standard commission
10. Contact Information
For Booking Assistance:
- France Office: [Phone Number]
- Pakistan Office: [Phone Number]
- Emergency Contact: [24/7 Number]
- Email: [Email Address]
11. Privacy Policy
- Personal data is handled in accordance with GDPR
- Information used only for booking purposes
- Passenger details shared only with relevant airlines
- Data protection policies in place
These booking conditions are subject to change without notice. Please check our website or contact our offices for the most current terms and conditions.
By proceeding with a booking, you acknowledge and accept these conditions.
